Luxury York Stay | York City Break

York City Break Data privacy policy

York City Break is committed to protecting and respecting your privacy.

Our Privacy policy describes what personal information we collect from you and how we process your personal information when interact with us.

What type of information do you collect?

We receive, collect and store any information you enter on our website contact us form or provide us in any other way. In addition, our website provided (Wix) collects the Internet protocol (IP) address used to connect your computer to the Internet. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

Our website provider Wix collects anonymous visit information but never stores any personal information other that a name and email address provided in a contact us form or live chat.

How do you collect information?

When you complete the contact form on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

Why do you collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.

How do you store, use, share and disclose your site visitors' personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to advertise our services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

Any bookings and payments that you link to from this site will re-direct you to Airbnb where you can find their own data privacy policy.

How do you communicate with your site visitors?

We may contact you to notify you regarding your booking enquiry, to send updates about a future booking, or as otherwise necessary in line with national laws to contact you to enforce any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

How do you use cookies and other tracking tools?

To provide a great experience for visitors and customers.
To monitor and analyse the performance, operation and effectiveness of Wix's platform.
To ensure our website and this platform is secure and safe to use.

How can your site visitors withdraw their consent?

If you don’t want us to process your data anymore that you have previously provided us, please contact us at hello@yorkcitybreak.com

Marketing communications

We will not send out any general marketing communications to you via email or other communications means where you have not consented that we may do so. Upon your explicit consent, we may contact you in the future regarding special offers.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Questions and your contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at hello@yorkcitybreak.com